Frequently Asked Questions (FAQs)
Welcome to Remote Drafters! Whether you're an architect, builder, cabinet maker, or a talented drafter looking to join our team, we've compiled answers to the most common questions to help you get started.
🛠 Services
1. What services does Remote Drafters offer? We provide remote drafting and design services tailored for architects, builders, and cabinet makers. Our specialties include cabinetry, architectural, and construction documentation using Mozaik, Cabinet Vision, ArchiCAD, and AutoCAD.
2. What industries do you serve? We primarily support professionals in residential and commercial architecture, custom cabinetry, and construction across Australia and the United States.
🚀 Process
3. How do I get started with a trial project? Simply reach out via our contact form or email. We'll schedule a quick consultation to understand your needs and set up a trial project to showcase our capabilities.
4. How are projects managed and delivered? Projects are managed through secure cloud-based platforms. We maintain clear communication throughout and deliver files via email or shared drives, depending on your preference.
5. Can I request revisions? Absolutely. We offer a revision window for each project to ensure the final output meets your expectations. Just let us know what needs adjusting!
⏱ Turnaround & Pricing
6. What are your typical turnaround times? Turnaround times vary based on project scope, but most drafting tasks are completed within 2–5 business days. Rush options are available upon request.
7. How is pricing structured? We offer flexible pricing based on project complexity, software used, and turnaround requirements. Hourly and fixed-rate options are available. Contact us for a custom quote.
💻 Software & Security
8. What software do your drafters use? Our team is proficient in Mozaik, Cabinet Vision, ArchiCAD, and AutoCAD. We match your project with drafters experienced in the software you prefer.
9. How do you ensure data confidentiality? We take data security seriously. All files are handled through encrypted channels, and our team adheres to strict confidentiality agreements to protect your intellectual property.
👷 Hiring & Careers
10. How can I apply as a drafter or designer? We’re always looking for skilled professionals! If you’re experienced in Mozaik, Cabinet Vision, ArchiCAD, or AutoCAD, visit our Careers page or email us with your portfolio and resume.
11. What’s the time zone coverage and support hours? We operate across multiple time zones, with team members available in both Australia and the US. Support is typically available Monday–Friday, 8 AM to 6 PM local time.
📞 General & Support
12. How does Remote Drafters communicate with clients and team members? We use email, video calls, and project management tools like Trello or Asana to stay connected. Clear, timely communication is our priority.
13. Who do I contact for billing or support? For billing inquiries or technical support, please email support@remotedrafters.com or use the contact form on our website. We’ll respond promptly.
💬 Still Have Questions?
We’re here to help! If you have a unique project, specific software requirements, or want to learn more about working with us, don’t hesitate to contact us. Let’s bring your vision to life—remotely and reliably.